Privacy Policy

1 Introduction

slotid ("we", "us", "our") operates the online gaming platform accessible at https://slotid.cam. We understand that your privacy is important to you, and we take our responsibility to protect your personal information seriously. This Privacy Policy sets out how slotid collects, processes, stores, and protects personal data in connection with your use of our platform and services.

This policy applies to all registered Members and visitors to the slotid platform, including those accessing via desktop browser or mobile device from anywhere in Indonesia — including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and beyond. It applies to all services offered on slotid, including sports betting, live casino, slot games, and togel (Indonesia's traditional numbers-prediction lottery) draws.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the slotid platform. Where the Terms & Conditions and this Privacy Policy address the same matter, this Privacy Policy takes precedence on data-related issues.

2 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — slotid, as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" — a third party that processes Personal Data on behalf of slotid under a formal data processing agreement.
• "Member" / "You" — any individual who has registered an account on the slotid platform or who accesses slotid as a visitor.
• "KYC Data" — identity and age verification documents and information collected during the Know Your Customer process.
• "Cookies" — small text files placed on your device by your browser when you visit the slotid website, used to remember your preferences and analyze usage patterns.
• "Sensitive Data" — a subset of Personal Data attracting heightened protection, including financial account details, identity document numbers, and data revealing racial or ethnic origin.

3 Data We Collect

3.1 Information You Provide Directly

When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or otherwise interact with slotid, we collect the following categories of Personal Data:

• Identity Data: Full legal name, date of birth, gender, and Indonesian National Identity Card (KTP) number or passport number.
• Contact Data: Email address, mobile phone number, and residential address in Indonesia.
• Financial Data: Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, or OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records.
• KYC Documents: Scanned copies or photographs of your KTP or passport, proof of address documents, and selfie verification images where requested.
• Communications Data: Records of your interactions with our customer support team via live chat, email, or telephone.

3.2 Information Collected Automatically

When you access and use the slotid platform, we automatically collect certain technical and behavioral data:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone settings.
• Usage Data: Pages visited, features used, games played, bet history, session duration, click patterns, and navigation paths within the platform.
• Transaction Data: Details of deposits, withdrawals, bonus claims, wagers placed, winnings received, and any chargebacks or reversals.
• Cookie Data: Session identifiers, authentication tokens, preference settings, and analytics identifiers (see Section 6 for full cookie details).

3.3 Information From Third Parties

We may receive supplementary information about you from trusted third-party sources, including:

• Identity verification and fraud screening services used during KYC processing.
• Payment processors and banking partners when confirming deposit or withdrawal transactions.
• Responsible gaming databases and self-exclusion registers, to comply with our duty-of-care obligations.

4 How We Use Your Data

slotid processes your Personal Data for the following specific purposes:

1. Accoun t Registration & Management: Creating and maintaining your slotid account, authenticating your identity at login, and managing your account preferences and settings.
2. Identity Verification (KYC): Confirming that you meet the minimum age requirement of 21 years and verifying your identity in compliance with our anti-money-laundering and responsible gaming obligations.
3. Payment Processing: Facilitating deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and maintaining accurate transaction records.
4. Service Delivery: Operating and improving the slotid platform, including sports betting, live casino, slot games, and togel draw services, and ensuring all game results and wager settlements are processed accurately.
5. Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, account takeovers, money laundering, and other prohibited conduct described in our Terms & Conditions.
6. Regulatory Compliance: Meeting our legal obligations under applicable laws, including anti-money-laundering requirements, record-keeping mandates, and cooperation with lawful requests from competent authorities.
7. Responsible Gaming: Monitoring betting patterns to identify signs of problem gambling, enforcing self-exclusion and deposit limit requests, and delivering responsible gaming interventions where appropriate.
8. Customer Support: Responding to your inquiries, resolving disputes, processing complaints, and improving the quality of our support services.
9. Marketing & Communications: Sending you promotional offers, bonus notifications, and platform updates where you have given consent or where we have a legitimate interest in keeping you informed. You may opt out of marketing communications at any time by contacting support at slotid.cam.
10. Platform Analytics: Analyzing aggregated usage data to understand how Members interact with the platform, identify areas for improvement, and optimize the user experience across devices.

5 Legal Basis for Processing

slotid processes your Personal Data on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and slotid — including account registration, payment processing, and game operation — is carried out on the basis that it is necessary to deliver the services you have requested.
• Legal Obligation: Certain processing activities, including KYC verification, anti-money-laundering checks, and financial record-keeping, are carried out because slotid is required to do so by applicable law or regulatory direction.
• Legitimate Interests: We process some data on the basis of our legitimate business interests, including fraud prevention, platform security, analytics, and improving our services, provided that such interests are not overridden by your rights and interests.
• Consent: Where processing is not otherwise justified by the above bases — particularly for non-essential marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small data files stored on your device by your web browser when you visit the slotid platform. They allow the platform to recognize your device on subsequent visits, maintain your login session, remember your preferences, and collect analytics data to improve the service.

6.2 Types of Cookies We Use

6.3 Managing Cookies

Essential cookies are necessary for the platform to function and cannot be disabled. You may disable functional, analytics, and marketing cookies through your browser settings. Note that disabling certain cookies may affect the performance of the slotid platform and your overall user experience. Clearing all cookies will log you out of your current session.

7 Sharing Your Personal Data

slotid does not sell your Personal Data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: Indonesian banks and e-wallet operators (including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja) receive the financial data necessary to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC and fraud screening services receive your identity documents and personal details to verify your age and identity during the KYC process.
• Game Studio Partners: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive session identifiers and game-related data necessary to operate their games within the slotid platform.
• IT & Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Responsible Gaming Services: Self-exclusion registers and problem gambling support organizations may receive limited data where required to enforce a self-exclusion request or fulfil a duty-of-care obligation.
• Legal & Regulatory Authorities: We may disclose Personal Data to law enforcement agencies, regulatory bodies, or courts where required by law, court order, or legitimate legal process. We will notify you of such disclosures where legally permitted to do so.
• Professional Advisors: Legal counsel, accountants, and auditors who require access to data in the course of providing professional services to slotid, subject to professional confidentiality obligations.

8 Data Security

slotid implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction:

• Encryption in Transit: All data exchanged between your device and slotid servers is encrypted using TLS 1.2 or higher (HTTPS). We do not support unencrypted HTTP connections.
• Encryption at Rest: Sensitive data stored on our servers — including identity documents and financial records — is encrypted using AES-256 encryption.
• Access Controls: Internal access to Personal Data is restricted to authorized personnel only, on a role-based, need-to-know basis. All access events are logged and subject to periodic audit.
• Intrusion Detection: We operate continuous network monitoring and intrusion detection systems to identify and respond to unauthorized access attempts in real time.
• Penetration Testing: Our platform undergoes regular third-party security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed data security incident, slotid will notify affected Members without undue delay and take all necessary remediation steps.

9 Data Retention

slotid retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual.

10 Your Rights Over Your Personal Data

Subject to applicable law and certain legitimate exceptions, you have the following rights with respect to your Personal Data held by slotid:

• Right of Access: You may request a copy of the Personal Data we hold about you and information about how it is being used.
• Right to Rectification: You may request that we correct any inaccurate or incomplete Personal Data we hold about you without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we restrict the processing of your Personal Data in certain circumstances, such as while a dispute regarding accuracy is being resolved.
• Right to Data Portability: You may request that we provide your Personal Data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing carried out on the basis of our legitimate interests, including profiling for marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact our support team at support at slotid.cam with the subject line "Data Rights Request" and your registered account username. We will respond to all valid requests within 30 calendar days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days with notice.

11 Children's Privacy

The slotid platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that Personal Data has been collected from a person below this age threshold, we will immediately suspend the associated account and delete all related data without delay.

If you believe that a person under the age of 21 has registered an account on slotid, please notify us immediately at support at slotid.cam so that we can take appropriate action.

12 Third-Party Links

The slotid platform does not contain outbound links to external third-party websites. In the event that any reference to an external source appears on the platform, slotid is not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external services you choose to access independently.

13 Updates to This Privacy Policy

slotid reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, we will notify active Members by email or by posting a prominent notice on the platform at least 7 days before the revised policy takes effect.

The date at the top of this page indicates when the policy was most recently updated. We encourage you to review this Privacy Policy periodically. Continued use of slotid after the effective date of any update constitutes your acceptance of the revised policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way slotid handles your Personal Data, please contact our dedicated privacy support team using the details below. All data rights requests and privacy complaints must be submitted in writing.

When submitting a data rights request, please include your registered account username and a clear description of your request in the subject line to help us process it as efficiently as possible.